FAVORITE QUOTE
If there's any kind of magic in this world it must be in the attempt of understanding someone sharing something. I know, it's almost impossible to succeed but who cares really? The answer must be in the attempt. (Celine, played by Julie Delphy, in the movie Before Sunrise)
Courtney Dubin
Innovation Expert | Digital AI Tools | Consulting Partner
Fast Company Innovation Design Award Finalist, SAP Innovation Award Winner
Core Professional Info
Full Name:
Courtney Dubin
Industries Served
Non-Profit & Mission-Driven Organizations
Education & Higher Education
Startups
Corporate: Biotech, Utilities, EdTech, FinTech
Brief Career Summary
Courtney Dubin is an award-winning innovation leader (including an SAP Innovation Award and a Fast Company Innovation by Design finalist) with deep experience in community-driven design, digital transformation, and change management inside complex ecosystems. She’s designed and scaled human-centered products and programs that strengthened communication, belonging, and outcomes across diverse industries and stakeholders. Courtney’s cross-functional work lives at the intersection of strategy, research, and execution, improving systems and operations by co-designing with key stakeholders to translate their lived-experience into meaningful, sustainable solutions. In 2025, Courtney also served as a jury member for the Women in AI Awards North America. Her work focuses on clarity, trust, and behavior change, using technology to enhance humanity, not replace it.
Credentials
BS in Communications - Magna Cum Laude
2025 Juror for the North American Women in AI Awards
Deep expertise in program development, digital transformation, youth development, community building, innovation design, design thinking, product development, strategic partnerships, communications and culture work
Skilled in system mapping, design thinking, cross-functional strategic planning,
Achievements
2021 SAP Innovation Award Winner (Cloud Genius Category)
2023 Fast Company Innovation Design Award Finalist
Designed and scaled programs reaching hundreds of thousands of youth
Launched a product hub with zero support tickets at launch
Led the development of an award-winning cloud-based platform connecting families to services during the pandemic
Founder of patent-pending AI application
Secured and oversaw partnership with a leading social/tech platform to address distance learning during the pandemic
Personal Brand/ Approach
Courtney believes that in order for change to be meaningful and lasting, you should always design solutions with the people you're solving problems for. She's a systems thinker who prioritizes relationships and designs solutions that are human-centered. Courtney approaches her work by listening to, and developing a deep understanding of diverse stakeholder needs, which inform her approach to developing strategies, programs, and products. Throughout her career she’s cultivated a network of people, across different industries, building trust that’s led to meaningful and innovative partnerships. She leverages her expertise, working with organizations to enhance humanity through technology, increasing organizations’ capability to scale without sacrificing what people can uniquely bring to that process.
What Others Say
Courtney understands that engagement is an active endeavor and brings to her clients creative strategies that activate people around a shared purpose and culture. She has an insatiable curiosity for technology and is current on the latest best practices in digital communications. What makes Courtney truly great, however, is that it’s never about technology for the sake of technology. You can count on her to listen to and understand your organization, and then help you come up with creative solutions to move your strategy forward.
Testimonials
"Courtney is an informed, empathetic, curious innovator as well as a strategic thinker , problem solver with a social conscience that is focused on impact and not simply the process". - Antonio Tijerino - President of the HIspanic Heritage Foundation
"Courtney is a big thinker who also gets things done – making projects and project teams hum, engaging with diverse partners and organizations, landing new business opportunities. Courtney combines the impressive ability to spot and understand the importance of trends and trends-to-come, without ever sacrificing her inner compass that points resolutely toward authenticity and equity." - Karen Ellis - Principle at MMS Education
Skills & Expertise
Digital transformation
Strategy/strategic planning
Innovation
Design-thinking
Program development
Communications and culture