BizOptima Insights Consulting Partners
With decades of experience, our team brings thought leadership, strategic planning, and smart road mapping to guide businesses through every stage of growth.
We pair agile problem-solving with seasoned leadership and just the right touch of wit to cut through complexity and keep momentum strong.
From leadership development and process improvement to project management, reporting, training, and call center leadership, we align every solution with your goals. By focusing on quality, efficiency, and results that last, we help you scale with clarity and confidence—so growth feels seamless, not stressful.
Experienced. Dynamic. Trusted. Growth-focused
Eric Franco
Executive Coach | Consulting Partner
Executive coach, business psychologist, and author of The Introvert Ninja, Eric helps leaders simplify complexity and lead with confidence. A Professional Certified Coach (PCC) and host of the Business Leaders of America podcast, he’s known for blending sharp insight with practical strategies that move organizations forward.
Colleen Liebson
President- BizOptima Insights
An OpEx thought leader and seasoned executive, Colleen helps businesses scale with confidence. Known for her strategic vision, people-first approach, and Six Sigma expertise, she transforms complexity into clarity and builds high-performing teams that deliver lasting results.
Team Snapshot
35+
Years Combined Experience
+18
Client NPS
25+
Certifications
Work With Us
At BizOptima Insights, we simplify the complex so leaders can focus on what matters most. We diagnose the real challenges holding your business back, then build tailored solutions that create clarity, sharpen processes, and strengthen people. Our approach isn’t about one-size-fits-all quick fixes—it’s about lasting results that fit your culture, your goals, and your reality. By aligning leadership, streamlining operations, and equipping teams, we give CEOs and executives the confidence to lead with clarity, control, and momentum for sustainable growth.