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FAVORITE QUOTE

“Be grateful, not satisfied.”

Eric Franco

Executive Coach | Consulting Partner

Transformational leadership coach blending business psychology with data-driven strategy to build high-performing, people-first organizations.

Core Professional Info

Full Name:

Eric Franco

Industries Served

  • Fortune 500 Corporations

  • Aerospace & Defense (STEM-Focused)

  • Healthcare & Retail

  • Startups & Small Businesses

  • Non-Profit & Education

Brief Career Summary

With 20+ years in STEM, Aerospace, and Fortune 500 environments, Eric blends business psychology, coaching, and operational expertise to help organizations build sustainable leadership pipelines, reduce attrition, and drive measurable ROI. His work combines data-driven insights with a people-first approach, simplifying complexity into clear strategies that stick.

Credentials 

  • MBA & M.S. Industrial/Organizational Psychology (combine into one line) – shows academic rigor in both business and psychology.

  • ICF-certified coach with advanced training in leadership and team effectiveness, including Emotional Intelligence, Situational Leadership, DiSC, and 5 Behaviors.

  • Six Sigma Expert (Raytheon)

Achievements

  • Onboarding Excellence: Designed a program that boosted employee happiness by 23%.

  • Talent Dashboard: Built a real-time dashboard tracking engagement, flight risk, and skills.

  • Knowledge Management: Established the company’s first AS9100-aligned KM system.

  • Leadership Development: Launched a program that became the benchmark across functions.

  • High-Performing Teams: Developed multiple teams where 60%+ earned promotions and 80%+ led large projects.

  • Coaching Results: Guided professionals at all levels into promotions, stretch roles, and career transitions.

  • Attrition Reduction: Cut turnover from 34% to 3.2%, saving millions in costs.

  • Operational Efficiency: Delivered a $2M cost reduction and finished a multi-million-dollar program under budget.

  • Innovation in Delivery: Designed a cross-unit process saving 90% of costs, netting $240K in 3 months.

  • Government Readiness: Led MRA rated the “New Gold Standard” by executives and customers.

Personal Brand/ Approach

Eric blends business psychology with practical leadership coaching to create sustainable, ROI-focused solutions. Known for his quiet strength, adaptability, and ability to create safe spaces for growth, he helps leaders uncover blind spots, build confidence, and find their authentic voice. He is recognized for breaking down complex challenges into clear, actionable steps, balancing data-driven analysis with human-centered coaching to deliver results that last.

What Others Say 

Eric is often described as an inspirational leader and coach who helps people unlock potential they didn’t see in themselves. Colleagues and clients value the clarity and confidence he brings during transitions, stretch roles, and leadership challenges. Known for his quiet strength, adaptability, and ability to create safe spaces for growth, he balances analytical rigor with human-centered coaching to make development both measurable and meaningful. A trusted partner, Eric collaborates seamlessly across levels — from executives to emerging leaders — building strong relationships and simplifying complexity into clear, actionable steps that inspire results.

Testimonials

“Eric has a unique ability to simplify complexity, cut through the noise, and help leaders get to the heart of what really matters.”


– Business Colleague

Skills & Expertise

Leadership Design, Implementation & Assessment

Attrition Reduction & Retention Improvement

Knowledge Management & Transfer Strategies

Change Management & Organizational Readiness

Training Measurement & Evaluation (Kirkpatrick L4)

Executive & Career Coaching

Work With a Biz Optima Professional

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